How can we help you?

Find answers about orders, printing, payments, delivery & more.

General FAQs

Do you provide a GST Invoice for my Custom T-Shirt order? We are from the Armed Forces , Are you GEM Registered ? Where Can I get the price for my product ? How many do I have to order ? What are the payment options available at iLogo ? Does iLogo deliver the product outside India ? How will i know my order is placed successfully ? How many days it will take to get my order ? How does iLogo ship my order and what are shipping charges ? I have cancelled my order , when will I receive my refund ? How do I check the status of my order ? How is an order processed ? What if the product I received is defective ? How is my price determined? What happens after I place my order? What if I have a problem with my order? Why should you print custom t-shirts from iLogo ? Do you provide a GST Invoice for my Custom T-Shirt order in {{city_name}}?

Design FAQs

What are the various options for designing ? If I design a T-shirt do I have to order it ? Can I give a pantone colour shade for my logo, text or uploaded image ? Can I order both men’s and women’s T-shirts in the same order ? My design is not being saved, Why ? Is there a limit on the number of colours we can use ? How can I get help with my design? How to Design on the back of the t-shirts ? What is maximum print area for designing ? How to Add names and numbers ? How to Designs On Different Sizes of t-shirts ? Can you upload your own art ? How to choose the best ink colors for your design ? Can I change the ink color on some of my shirts? Can I order the same design on multiple shirt styles ? Will I get a proof of my t-shirt design to review before my t-shirts are printed? How can I design t-shirts online? What are the points to be considered while designing a custom t-shirt ?

Tailor-made FAQs

Can I create my own products ? How many do I have to order, if I have created a new product ? Can I add design to my new product ? For what kind of product can be created in the create studio ? Can I mail my designs to my friends ? Where can I get Custom apparel where I can choose the color combinations and fabric? Where can I get Team apparel is the colour combinations of my choice for my Group? Where can I get apparel Designs with different colour combinations to choose from? What are Tailor-Made T-shirts ? How to create my design in a tailor-made create studio ? What products are available at iLogo for tailor-made ?

Price Saving Tips

Here are a few tips to costs down ? How do I keep my costs down while Printing custom T-shirts , custom Polo T-shirts or custom Hoodies ? How can I get Custom T-Shirt Printing done Cheap? What are the benefits of custom printing t-shirts in bulk ?

Campaign FAQs

What is iLogo campaigns ? Who can start iLogo campaign ? How much money can I raise ? How is my profit calculated ? How much does it cost to create a campaign ? How can I spread the word about the campaign ? How do people pay for their shirts ? How and when do buyers get their shirts ? How long Should my campaign run ? How should I set my goal ? What happens if I don’t reach my goal ? How do I design my T- shirts? I need help, is there someone I can talk to ? What are some good ways to promote my Campaign ? How do I log into my Campaign account? Where is iLogo Campaign dashboard and what does it do? Can I run more than one Campaign? Can I edit my Campaign page after launch? What is the best shipping option for my Campaign ?

Campaign Supporters Questions

I ordered from a iLogo Campaign, when will I get my shirt? Where does iLogo Campaign ship? How do I edit my order? How do I contact the Campaign Organizer? Is iLogo Campaign payment and/or donation secure? Does iLogo Campaign charge sales tax?

Printing Options & Techniques

What are the various T- shirts printing techniques and their advantages and disadvantages ? What is Discharge screen Printing on T-shirts ? What is Direct to Film (DTF) Printing on T-shirts? Design Tips For Embroidery What are specialty inks in prints ? What’s the difference between embroidery vs screen printing ? What Should I Know About My Embroidery Order? What is halftone printing? What is process printing? What are the types of inks used while screen printing on t-shirts ? What is digital printing on T-shirts ? What is Silk Screen Printing? How is my price calculated when I screen print t-shirts in bulk? What all kind of prints and embroidery can I do on performance dry fit t-shirts?

Shipping And Returns

Delivery options available at iLogo? iLogo money-back guarantee ? Does iLogo have International Delivery ? How can I track my order? How to keep your order on schedule ? Can I return the product? When do I receive my order ? How do I return a product ? What is the delivery time for custom t-shirts? How can I cancel my order ? What is your return policy and the iLogo satisfaction guarantee?

Sizing and Products

Choosing the right product Finding the right size for your product Special Product Requests How to Check the Price of Products ? Where can I get embroidered polo shirts for my company in bulk ? Where can I get corporate shirts with custom embroidering ? Custom printed sweatshirts for teams and groups Custom Corporate Shirts for Your Company Custom Embroidered Sweatshirts Where can I get custom performance dry fit t-shirts for my team? Can I get a custom size for my order ? Does iLogo have products for kids ?

Popular Questions

How do I place a bulk order? Which printing method is best for custom t-shirts? How long does production and delivery take? What is the minimum order quantity (MOQ)?

How long Should my campaign run ?

Most successful campaigns run 2-4 weeks. Of course, campaigns can run shorter or longer. If you need the shirts by a particular date, please allow for an additional 2 weeks after your campaign closes for printing and delivery.

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